Agile Maintenance Pty Ltd coordinates housekeeping, cleaning, linen services and property maintenance across Alloggio's managed property network. Everything you need to work with us — how we operate, our scope of works, and the agreement — is right here.
We service short-stay and holiday properties managed by Alloggio Management Pty Ltd across Australia.
Every service type has a defined scope of works and supplier standards — no guesswork.
We operate RCTI (recipient-created tax invoice) arrangements to reduce your admin burden.
We coordinate services across Alloggio's managed property portfolio. As a supplier, you work within a clear, structured framework designed to protect guests, property owners and contractors alike.
Before any work is allocated, you sign our Short-Form Supplier Service Agreement and review our Supplier Standards. Your ABN, insurance certificates, and GST status are verified. Our standards are published at agilemaintenance.com.auagilemaintenance.com.nz.
Job tasks, departure cleans, linen runs and maintenance requests are dispatched through our operations system by reference, booking or task number. You'll always know what property, what service, and when.
Where possible we use RCTI — we generate your tax invoice for you, matched to the task and property. Where you invoice us, each invoice must include the full property reference, booking/task number and service description.
We monitor quality through guest feedback and property checks. Where concerns arise we'll communicate directly with you and work through a remediation plan before escalating further action.
Your agreed rates are fixed for the first 12 months. Any price adjustment request must be in writing and supported by a clear trigger — statutory wage changes, insurance costs, or material shifts in property scope.
Guest details, access codes, lockbox combinations and booking information are strictly confidential. These are used only to perform the service — never to contact guests or owners directly outside our approved process.
Agile Maintenance coordinates the following service categories across our property network. Your agreement will specify which of these you are approved to provide.
Our standards exist to protect guests, property owners and your reputation. They apply to every service, every time.
Services must be completed within the allocated booking window. If you anticipate a delay or cannot fulfil a booking, notify us immediately — before the check-in time, not after.
Keys, lockboxes and access credentials are never shared outside your team. Properties must be secured on exit. Any security concern must be reported to us within the hour.
Where damage, missing items, maintenance issues or safety hazards are found, photograph and report immediately via our approved channel. Do not attempt repairs unless specifically authorised.
You must not contact guests or property owners directly outside our approved process. All communication goes through Agile Maintenance or our designated operations contacts.
Current certificates of currency for public liability ($20M minimum) and workers compensation must be held at all times and produced on request. Your ABN must remain active.
Every invoice must include the property name, booking or task reference, service date, type of service and your ABN. Incomplete invoices may be delayed or returned.
The agreement below governs your relationship with Agile Maintenance Pty Ltd. Expand each section to review the full terms. The complete signed agreement is required before any work is allocated.
This Agreement is between Agile Maintenance Pty Ltd (Services Coordinator) and you as the Supplier. Services are coordinated on behalf of Alloggio Management Pty Ltd and its related managed-property entities.
This Agreement should be read together with the Agile Maintenance Supplier Standards and Operating Procedures. If there is any inconsistency between this Agreement and those standards, this Agreement prevails.
The initial term is 12 months from the commencement date. After the initial term, the agreement continues on a rolling basis until terminated by either party.
Pricing is set out in Schedule 1 of your agreement and is fixed for the first 12 months. Any request for a price change must:
No price increase applies unless approved in writing by Agile Maintenance.
Where permitted, Agile Maintenance will issue recipient-created tax invoices (RCTIs) on your behalf — matching the task, property, and booking reference. This reduces your admin burden and improves accuracy.
You must:
Where you invoice us directly, each invoice must include the property reference, booking/task number, service date, type of service, ABN, quantity, unit rate, GST and total.
You must maintain the following insurance at all times and provide certificates of currency on request:
You are solely responsible for your own personnel, wages, superannuation, payroll tax and workplace safety obligations.
All guest, owner, property, pricing, booking, access and commercial information is strictly confidential. You must:
Services must be performed professionally, safely, on time and to the required standards. Where performance concerns are identified, Agile Maintenance may:
Immediate termination may occur for material breach, repeated failure to meet standards, failure to maintain insurance, misuse of confidential information, guest/safety risk, insolvency, or failure to follow an agreed remediation plan.
This Agreement is governed by the laws of New South Wales, AustraliaNew Zealand. Both parties submit to the courts of that jurisdiction.
Agile Maintenance Pty Ltd ABN 63 624 279 652. Agile Maintenance NZ Limited NZBN 9429053182463.
All active suppliers must hold current certificates of currency for the following policies. These must be provided before commencement and on request at any time.
| Policy Type | Minimum Cover | Notes |
|---|---|---|
| Public Liability Insurance | $20,000,000 | Must cover all services performed at all properties. Certificate of currency required before commencement. |
| Workers Compensation Insurance | As required by law | You are responsible for all personnel engaged to perform services under this agreement. |
| Professional Indemnity | As specified in your agreement | Required for certain service categories — confirm in your individual agreement. |
We're always looking for reliable, professional contractors and supplier businesses across housekeeping, linen services, pool maintenance, gardening and more.
Whether you're an established cleaning company, a small team, or a sole trader looking for consistent work — we'd love to hear from you.
Supplier Application
Have a question before applying? Need to update your details or certificate of currency? Reach out below.